Effective Date: Jun 2026.
Thank you for shopping with www.jawadis.us. We value your business and want you to be satisfied with your purchase. Please read this Returns, Refunds, and Exchange Policy carefully before making a purchase.
Agreement to This Policy
By placing an order and completing a purchase on our website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Returns, Refunds, and Exchange Policy. Your purchase constitutes acceptance of all terms and conditions contained herein.
Return Eligibility
You may request a return within 30 days of the original purchase date. To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in its original, unopened packaging.
- No return will be accepted if the product has been opened for any reason.
- A valid receipt or proof of purchase must be provided.
- Return requests submitted after 30 days from the purchase date may not be eligible for a refund.
We reserve the right to inspect all returned merchandise before approving a refund or exchange.
Non-Returnable and Non-Refundable Items
The following items are not eligible for return or refund:
- Opened products of any kind.
- Gift cards.
- Sale, clearance, promotional, or discounted items.
- Any item that is not in its original condition, is damaged by the customer, or is missing parts for reasons not due to our error.
Refunds
Once your return is received and inspected, we will send an email notification confirming receipt of your returned item. We will also notify you whether your refund has been approved or rejected.
If your refund is approved:
- Your refund will be processed to the original method of payment.
- A credit will automatically be applied to your credit card or original payment method within a reasonable number of business days, depending on your financial institution’s processing times.
Original shipping charges are non-refundable.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account again.
- Contact your credit card company, as it may take additional time before your refund is officially posted.
- Contact your bank, as processing times can vary.
If you have completed all of the above steps and still have not received your refund, please contact us via email.
Exchanges
We only replace items if they are defective or damaged upon receipt.
If you need to exchange a defective or damaged item for the same product, please contact us via email for instructions. We may request photographs or additional information to verify the defect or damage before authorizing an exchange.
Return Shipping
To initiate a return, please contact us via email only. Once your return request has been approved, we will provide the return shipping address.
Do not return products to the address listed on the shipping label or package unless specifically instructed to do so.
The buyer is responsible for all return shipping and courier charges.
Additional return shipping terms:
- Shipping costs are non-refundable.
- If a refund is issued, return shipping costs may be deducted from the refund amount where permitted by law.
- We recommend using a trackable shipping service and purchasing shipping insurance for higher-value items.
- We do not guarantee that we will receive your returned item and are not responsible for returns lost or damaged in transit.
Limitation of Refund Rights
Returns received after the 30-day return period, products that have been opened, used, altered, or returned without proof of purchase may be denied at our sole discretion. In such cases, no refund, replacement, or store credit may be issued.
Contact Us
If you have any questions regarding this Returns, Refunds & Exchange Policy, please contact us via email.